FREQUENTLY ASKED QUESTIONS & ANSWERS
How can I update the Themes & Plugins
Our Themes have an automatic update feature, which means you can update it with just one-click inside your WP admin dashboard. You’ll see an update notification on your WP admin dashboard when a new version is available.
Do you provide training?
Yes! You will find detailed documentation. We show you exactly how to install and use this product. Whenever you’re in doubt, you can contact our support center and we'll help ASAP.
I’m a totally newbie, can I still use it?
Absolutely! We designed our all themes to be newbie friendly. The environment is WordPress, so if you are familiar with WordPress then you’re ready to go. If you’re not, then our complete tutorial will guide you how to use it.
How do I contact support?
Please login to your dashboard and open a support ticket. Please do not attempt to contact us via the recipient email at the Paypal payment page as it is not monitored.
How can I access my purchase?
You will be taken through Paypal Secure Payment and will end up at our website. We will send you an email which will include your login details. Login to the member’s area and access your purchase.
I have pre-sale questions, how can I contact you?
Please contact us on our contact page. We’re more than happy to answer all your questions as soon as we can!